Access your CTRMA Collections account

Online Collections Service Center

As a guest, you can find an answer to frequently asked questions, how to contact us or how to dispute a Notice.

As a Pay by Mail customers, you can review account details and Notices, download transactions, make a payment, dispute a previous Notice and monitor the status of a dispute by clicking on the login button below.

Why Did I Receive a Collections Letter?

You traveled on one of the Central Texas Regional Mobility Authority roadways without the system recognizing a valid tag or transponder. Additionally, three Invoices have been sent and have lapsed the payment due date. If you received a collections letter and have a valid transponder compatible with CTRMA’s roadway, it may mean your license plate has not been properly added to your account, the license plate information on the account is inaccurate or there may be something wrong with your Transponder account (such as, no funds on the account or an expired credit card).

What Happens If I Don't Pay?

Per Texas law, failure to pay tolls is against the law and results in assessment of additional fees. In addition, a registration block can be placed on the registered owner's vehicle, a ban for driving the roadways, and a possibility of issued citations.